Frequently Asked Questions

About Sweethearts Gelato

Q: What is Sweethearts Gelato?

Sweethearts Gelato is a boutique dessert business based in Preston, Melbourne. We specialise in artisanal gelato and donut puffs, served from stylish mobile carts at weddings, corporate functions, private parties, school events, and festivals. Whether you’re after a gelato cart or our fun donut puff cart, we deliver flavour, fun, and a seamless catering experience.

Q: Why choose Sweethearts Gelato for your event?

We make dessert the highlight of your celebration. Our gelato is small-batch, premium, and full of flavour. Our donut puffs are golden and irresistible. With years of hospitality experience, we pride ourselves on:

  • Professional, stress-free service

  • Fun, interactive dessert carts

  • Flexible packages tailored to your event

  • Options for vegan, dairy-free, and gluten-free guests

Event Catering

Q: What types of events do you cater?

We bring our carts to a wide range of events, including:

  • Weddings and engagements

  • Corporate events and office parties

  • Birthday parties and private functions

  • School fairs and community days

  • Festivals and fundraisers

If people are gathering and dessert is on the menu, Sweethearts can be there.

Q: Can I hire a gelato cart or donut puff cart for my office lunch or corporate function?

Yes! Corporate catering is one of our specialties. Our carts create a talking point while providing a quick, fun, and memorable treat for staff and clients.

Q: Do you cater weddings?

Absolutely! Weddings are some of our favourite events. Our carts are perfect for cocktail hours, dessert stations, or late-night snacks on the dance floor. We work with venues across Melbourne to make it seamless.

Q: What’s the minimum spend to book Sweethearts Gelato?

  • Weekday Events (Mon - Fri Lunch): starting from $890 ex GST

  • Weekend Events (Fri Night - Sun): starting from $980 ex GST

This covers your cart, staffing, setup, service, and clean-up.

Menus & Dietary Options

Q: What do you serve?

We offer two dessert experiences:

  • Gelato Cart – Small-batch, locally made gelato served in cones or cups, with rotating flavours that suit every palate.

  • Donut Puffs Cart – Golden, bite-sized donut puffs dusted in cinnamon sugar, served with sauces like chocolate and salted caramel, plus optional seasonal toppings.

Q: Do you cater for vegan, gluten-free, or other dietary requirements?

Yes. Our gelato range includes vegan, gluten-free, and dairy-free flavours, and we do our best to accommodate allergy considerations with donut puffs. Please share any dietary needs when booking.

Q: Can we choose our flavours or toppings?

Definitely. We’re happy to customise flavours and toppings to suit your event theme or preferences.

Logistics & Service

Q: How long do you serve for?

Service time is dependent on the size of package chosen, ranging from 75 minutes to 2 hours of service. Extra service time can be arranged for a fee.

Q: What’s included in your catering packages?

  • Professional staff to prepare and serve

  • Cart setup and pack-down

  • Cones, cups, napkins, and serving gear

  • Chosen number of servings during your booked time

Q: Do you need power or water?

For our donut puffs cart, we need access to one standard power point. Gelato carts can run self-sufficiently if needed.

Q: How much space do you need?

Our carts are compact and fit easily indoors or outdoors. We just need a flat, accessible area.

Q: When do you arrive for an event?

We arrive around 45 minutes before service begins and stay 15–30 minutes after to clean down.

Booking & Payments

Q: How do I book Sweethearts Gelato for my event?

  1. Fill out our online enquiry form or call us directly.

  2. We’ll confirm availability and send a tailored quote.

  3. Secure your booking with a deposit.

  4. Finalise guest numbers one week before your event.

  5. We arrive, serve, and pack down — making it stress-free for you.

Q: Where is SWEETHEARTS based?

We’re based in Preston, but we travel all over Victoria. From Geelong to Gippsland and beyond, if the roads go there, we probably do too. Travel beyond 20km from Preston will incur a travel fee that will be confirmed in your quote.

Q: When is payment due?

A deposit is required to secure your date, with the final balance due before your event.

Q: What’s your cancellation policy?

Events can be rescheduled once (subject to availability). Deposits are non-refundable.